01/17/2009
from the Kennebec Journal
FAIRPOINT PLAN TARGETS DEBT
Wind project off Mass. meets strong resistance
Three bills seek tougher rules for petitioners
New rules for special education debated
Happy apples
AUGUSTA: Cuts to French curriculum run into opposition
HIGH SCHOOL BOYS BASKETBALL: Hall-Dale drops MVC title game to Mountain Valley
HIGH SCHOOL HOCKEY NOTEBOOK: Different stakes in Gardiner-Winslow rivalry
All of today's:
News | Sports
from the Kennebec Journal
from the Morning Sentinel
'At the time ... he was psychotic'
Man answers door, is attacked with Mace and then robbed
FairPoint reorganization plan aims to slash company's debt
Concerns over special-education changes aired
FAIRFIELD: Clinton man, 21, arrested on rape, assault charges
Stun gun, arrest of suspect end high-speed, 2-town chase
HIGH SCHOOL HOCKEY NOTEBOOK: Gardiner, Winslow take to ice again
GIRLS BASKETBALL: Skowhegan wins KVAC A title game
All of today's:
News | Sports
from the Morning Sentinel
Bank officials blamed the breach on credit card companies' failure to police the merchants that use their cards.
The breach was reported to bank officials by MasterCard.
Mark Johnston, bank president and CEO, said customers have been asked to monitor their checking accounts and contact the bank if they see any suspicious activity.
"It's another one of these situations where possibly, maybe, there appears to be data intrusion," Johnston said Friday. "We have very little information at this point whether it is a processor or merchant. There were approximately 1,500 (bank customers) possibly impacted by this possible intrusion."
He said the bank is not currently planning to automatically reissue debit cards because there has not been any sign that fraud has actually occurred on bank accounts, because of the major inconvenience to customers, and because of the huge expense for the bank itself.
If customers are uneasy, he said the bank will send them a new card.
"This isn't the fault of the cardholder or the bank," he said. "Some merchant or processor didn't have the appropriate security measures on their equipment to prevent this."
He said his bank has multiple security measures in place to prevent a breach because security breaches are costly for banks and credit unions. Mailings to inform customers and send out new cards also are expensive.
"None of us have done anything wrong," he said. "Unfortunately, it's the way it's going to be until Visa and MasterCard put requirements in place with penalties severe enough that merchants aren't keeping the data and, if they are, have appropriate lockdowns so no one can get any of it."
The cost of replacing credit and debit cards that were compromised by the breach of Hannaford Bros. computer security will run into millions of dollars for Maine banks and credit unions, and those institutions likely will have no choice but to bear the cost.
Data belonging to customers of Hannaford Bros. was breached in March 2008.
In that incident, some 1,800 unauthorized charges were made on customer cards from December 2007 through March 2008, with the identities of 4.2 million customers potentially exposed to fraud.
Banks took much of the brunt of that security failure, as the cost of reissuing debit and credit cards is at the expense of the financial institution.
One bank executive at the time said the cost to issue about 14,000 new cards to customers -- including administrative time, mailings to customers and the cards themselves -- was about $10 to $12 per card in the Hannaford case.
Mechele Cooper -- 623-3811, ext. 408
mcooper@centralmaine.com




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